The Digital Staffing Agency for Hospital Supply Chain
Stop invoice overpayment. Enforce contract pricing. Without adding headcount.
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The Reality of Hospital Supply Chain Today
Teams are expected to do more with less. The work that falls through the cracks creates downstream problems that cost millions.
Exceptions piling up
Invoice exceptions accumulating faster than teams can work them
Pricing scattered
Contract pricing scattered across systems with no unified view
Items unfindable
Clinicians ordering non-catalog because they can't find items in the EHR
No time to verify
Buyers processing POs without time to verify terms
Overpayments undetected
Overpayments and missed discounts that go undetected
These aren't technology problems. They're capacity problems.
AI Workers That Extend Your Team's Capacity
Resolvd deploys digital workers that own specific workflows end-to-end. Each worker is configured to your systems, trained on your processes, and operates continuously. Clearing backlogs, validating data, and closing loops that would otherwise require manual intervention.
We don't surface insights for your team to act on. We do the work.
"What I saw Resolvd as is almost like a digital staffing agency. We have functions in supply chain and AP where we don't have the resources to maximize. This serves as extra hands. It's beyond RPA, it's really more AI than RPA."
- Chief Supply Chain Officer
Why Resolvd?
Catch Overpayments Before Payment
Invoice and PO agree at $18/unit, so it looks fine. But the contract says you qualify for Tier 3 at $14/unit. Resolvd catches what others miss.
Impact in Under 60 Days
Health systems typically see measurable savings within the first quarter of deployment.
One Worker Per Function
Each worker maps to a department and owns that workflow completely.
AP Worker
Accounts PayableProcesses invoice exceptions, validates line items against purchase orders and contracts, identifies duplicate payments, and resolves discrepancies based on rules configured by your team.
Typical outcomes:
- 80-90% of exceptions cleared without manual touch
- Fewer manual touches per invoice
- Overpayments caught pre-pay, not post-pay
Operations Worker
Non-Acute & Clinic OperationsConsolidates contract data from GPO catalogs, local agreements, and direct vendor contracts into a unified reference. Flags orders where pricing doesn't match terms. Surfaces off-contract spend.
Typical outcomes:
- Single source of truth for contract pricing
- Visibility into spend compliance across locations
- Off-contract spend surfaced and stopped
Purchasing Worker
Buyers & ProcurementValidates purchase orders against contract terms before processing. Catches pricing discrepancies, freight charges, and unit-of-measure errors. Prioritizes items for buyer review.
Typical outcomes:
- Contract terms enforced automatically, before payment
- Pricing errors caught at the PO, not the invoice
- Fewer errors reaching payment
MDM Worker
Item Master & MMISMonitors contract changes and maintains item master accuracy. Identifies non-catalog orders for items that are under contract but not loaded. Generates add/update requests with validated pricing.
Typical outcomes:
- Non-catalog orders traced back to existing contracts
- Item master stays current as contracts evolve
- Contracted items findable in EHR
What Health Systems Experience
Invoice exceptions
Cleared without manual intervention
Pre-pay
Pricing errors
Caught before payment, not after
Traced
Non-catalog spend
Linked back to existing contracts
A Deliberate Approach
Discovery
We spend time understanding your current processes before proposing solutions. Automating an inefficient workflow just makes it faster, not better.
Single workflow start
We begin with one worker on one workflow. Prove value. Then expand.
Your systems
We operate inside your existing tools: Workday, PeopleSoft, OnBase, Outlook. No system migration required.
Minimal IT burden
Most implementations require limited IT involvement. We work with the data and interfaces your teams already use.
Built for Healthcare ERP Environments
ERPs
Workday, PeopleSoft, Oracle
Document Management
OnBase, ImageNow
Mail & Collaboration
Outlook, Excel, SharePoint
Addressing Common Questions
"We've tried automation before. It didn't stick."
Most automation projects fail because they're built on brittle rules that break when inputs vary. Our workers handle unstructured data like PDFs, Excel files, and emails the way your team does.
"We're in the middle of a system migration."
Many of our clients are as well. We can work in parallel with your migration timeline and don't require deep system integration to start.
"How do we know this will work for us?"
We start with a focused engagement on a single workflow. You'll see results before committing to anything broader.
Let's Start With a Conversation
We'll discuss where your team is stretched thin, which workflows are accumulating backlog, and whether Resolvd is the right fit.
No pitch deck. No pressure. Just a conversation about your supply chain operations.
Schedule a Conversation