The Digital Staffing Agency for Hospital Supply Chain

AI workers that handle invoice processing, contract validation, and item master maintenance for hospital supply chain teams.

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The Reality of Hospital Supply Chain Today

Supply chain teams are expected to do more with less. Headcount is flat or declining. Volume continues to rise. The work that falls through the cracks, like unworked exceptions, unverified pricing, and outdated item masters, creates downstream problems that cost millions.

Most teams know where the gaps are. They don't have the bandwidth to close them.

Common challenges we hear:

Invoice exceptions accumulating faster than teams can work them
Contract pricing scattered across systems with no unified view
Clinicians ordering non-catalog because they can't find items in the EHR
Buyers processing POs without time to verify terms
Overpayments and missed discounts that go undetected

These aren't technology problems. They're capacity problems.

AI Workers That Extend Your Team's Capacity

Resolvd deploys digital workers that own specific workflows end-to-end. Each worker is configured to your systems, trained on your processes, and operates continuously. Clearing backlogs, validating data, and closing loops that would otherwise require manual intervention.

We don't surface insights for your team to act on. We do the work.

"What I saw Resolvd as is almost like a digital staffing agency. We have functions in supply chain and AP where we don't have the resources to maximize. This serves as extra hands. It's beyond RPA, it's really more AI than RPA."

- Chief Supply Chain Officer

One Worker Per Function

Each worker maps to a department and owns that workflow completely.

AP Worker

Accounts Payable

Processes invoice exceptions, validates line items against purchase orders and contracts, identifies duplicate payments, and resolves discrepancies based on rules configured by your team.

Typical outcomes:

Significant reduction in exception queue backlog
Fewer manual touches per invoice
Overpayments identified before disbursement

Operations Worker

Non-Acute & Clinic Operations

Consolidates contract data from GPO catalogs, local agreements, and direct vendor contracts into a unified reference. Flags orders where pricing doesn't match terms. Surfaces off-contract spend.

Typical outcomes:

Single source of truth for contract pricing
Visibility into spend compliance across locations
Reduced pricing variability from vendor inconsistencies

Purchasing Worker

Buyers & Procurement

Validates purchase orders against contract terms before processing. Catches pricing discrepancies, freight charges, and unit-of-measure errors. Prioritizes items for buyer review.

Typical outcomes:

Reduced manual verification time per PO
Contract terms enforced automatically
Fewer errors reaching payment

MDM Worker

Item Master & MMIS

Monitors contract changes and maintains item master accuracy. Identifies non-catalog orders for items that are under contract but not loaded. Generates add/update requests with validated pricing.

Typical outcomes:

Higher percentage of contracted items findable in EHR
Reduced non-catalog spend from item gaps
Item master stays current as contracts evolve

What Health Systems Experience

Area	Improvement
Invoice exceptions	80-90% cleared without manual intervention
Pricing errors	Caught before payment, not after
Non-catalog spend	Significant portion traced back to existing contracts
Time to deploy	First worker live within 4-6 weeks

A Deliberate Approach

Discovery

We spend time understanding your current processes before proposing solutions. Automating an inefficient workflow just makes it faster, not better.

Single workflow start

We begin with one worker on one workflow. Prove value. Then expand.

Your systems

We operate inside your existing tools: Workday, PeopleSoft, OnBase, Outlook. No system migration required.

Minimal IT burden

Most implementations require limited IT involvement. We work with the data and interfaces your teams already use.

Built for Healthcare ERP Environments

ERPs

Workday, PeopleSoft, Oracle

Document Management

OnBase, ImageNow

Mail & Collaboration

Outlook, Excel, SharePoint

Addressing Common Questions

"We've tried automation before. It didn't stick."

Most automation projects fail because they're built on brittle rules that break when inputs vary. Our workers handle unstructured data like PDFs, Excel files, and emails the way your team does.

"We're in the middle of a system migration."

Many of our clients are as well. We can work in parallel with your migration timeline and don't require deep system integration to start.

"How do we know this will work for us?"

We start with a focused engagement on a single workflow. You'll see results before committing to anything broader.

Let's Start With a Conversation

We'll discuss where your team is stretched thin, which workflows are accumulating backlog, and whether Resolvd is the right fit.

No pitch deck. No pressure. Just a conversation about your supply chain operations.

Schedule a Conversation